WHOLESALE POLICIES | TERMS | CONDITIONS
PRODUCT: Dimensions are approximate and sizes or colors may vary slightly due to the characteristics of handmade products. The most current price list supersedes any previous pricing or price lists. Quotes provided under written or digital catalogs are estimates. Pricing of plastics and metals are subject to change according to the current market rates.
ORDER FULFILLMENT: Delivery Timeline Production begins upon buyer's receipt of invoice and agreement to terms. If partial payment is required, production begins once deposit is paid. Large Orders, Big Box Retailers - Order/Reorders over 500 units (pairs of earrings) ships within 4-8 weeks. Small Orders, Smaller Chains, Boutiques - Order/Reorders less than 500 units ships within 4-8 weeks. Certain items may be backordered and shipped upon availability. Any items that appear on the invoice and are missing from a shipment must be reported within 5 business days in receipt of order via email or phone. At that time we will ship missing items. If notification of missing items is not provided, the customer is liable for the amount due stated on invoice. Any cancellations must be submitted in writing within 7 days of the order delivery date, and are subject to a restocking fee of 25% of total invoice.
PAYMENT OPTIONS: Groupie Love, LLC accepts all major credit cards, checks, or PayPal. If your check is dishonored, you hereby agree to remit payment again for the amount of the check, plus a $40 NSF (Non-Sufficient Funds) check fee.
CARE INFORMATION: Proper care of Groupie Love, LLC Jewelry will greatly increase its lifespan and your customer's satisfaction. See general care instructions at www.groupielove.com/generalcare.
SHIPPING & HANDLING: Carrier tracking is provided, unless otherwise specified. Cost of shipping is dependent on weight, insurance, and expediency. CBS terms (credit before shipment): Order balance is due upon invoice received. Credit cards, checks, and/or PayPal transfers must be deposited and cleared prior to shipment. Buyer is accountable for shipping & handling fees. Shipping insurance must be requested to apply.
DAMAGED & RETURNED GOODS: If damaged during shipping, replacements will be handled on a case-by-case basis. Packaging must be retained if damaged during shipping for a claim to be filed with the carrier. Replacement fees are subject to per piece depending on the severity of damage. Groupie Love, LLC reserves the right to review and authorize final assessment of any damaged piece/s. Any items that are broken or defective as a result of a manufacturer defect must be reported within 5 days with receipt of order. Please email firstname.lastname@example.org. Returns will be handled on a case-by-case basis. Groupie Love, LLC reserves the right to assess and authorize any return cases.
By completing an order and receiving an invoice from Groupie Love, LLC, you hereby state that you have read, understand, and comply fully with the listed terms & conditions by Groupie Love, LLC. You agree to comply fully with Groupie Love, LLC terms & conditions for the entire duration that you carry & sell Groupie Love, LLC products.